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Live Casino – Maximum Cashout & Settlement Policy

1. Maximum Cashout Limit

The maximum eligible cashout amount for Live Casino games is capped at MYR 300,000 per player account, inclusive of the original deposit and winnings.

2. Scope of Application

This policy applies to all Live Casino games and providers available on the platform.
The maximum cashout limit applies to each individual player account, regardless of the number of games played, betting amounts, or gaming sessions.
The MYR 300,000 limit applies to the combined eligible settlement amount, including the original deposit and Live Casino winnings.

3. Excess Winnings

Any amount exceeding the maximum settlement limit of MYR 300,000 will not be eligible for cashout or payout.
The platform will only recognize and process settlement amounts up to the maximum permitted limit.
Any excess amount will be excluded from the final payable settlement.

4. Multiple Withdrawals

The maximum cashout limit is not a per-transaction withdrawal limit.
Splitting cashout requests into multiple transactions will not increase or reset the MYR 300,000 settlement limit.
All relevant withdrawals will be taken into account when determining the remaining eligible settlement amount.

5. Account Verification & Security Review

All cashout requests are subject to account verification and transaction review.
The platform may verify gameplay records, betting history, deposits, withdrawals, and settlement calculations.
Any discrepancies identified during the review process must be resolved before the final settlement is approved.

6. Settlement Calculation Examples

Example 1 – Below Maximum Limit

Original Deposit: MYR 10,000
Live Casino Winnings: MYR 90,000
Total Settlement Amount: MYR 100,000
Eligible Cashout: MYR 100,000

Example 2 – Reaching Maximum Limit

Original Deposit: MYR 20,000
Live Casino Winnings: MYR 280,000
Total Settlement Amount: MYR 300,000
Eligible Cashout: MYR 300,000

Example 3 – Exceeding Maximum Limit

Original Deposit: MYR 10,000
Live Casino Winnings: MYR 490,000
Total Settlement Amount: MYR 500,000
Maximum Settlement Limit: MYR 300,000
Excess Amount: MYR 200,000
Eligible Cashout: MYR 300,000

Example 4 – Multiple Withdrawals

Total Eligible Settlement: MYR 500,000
First Approved Cashout: MYR 100,000
Second Approved Cashout: MYR 100,000
Remaining Eligible Cashout: MYR 100,000
Excess Amount Not Eligible for Payout: MYR 200,000
Total Maximum Cashout: MYR 300,000

7. Management Rights & Policy Amendments

The platform reserves the right to conduct reasonable verification and settlement reviews to ensure compliance with this policy.
The platform reserves the right to amend or update this policy with appropriate prior notice, subject to applicable laws and regulations.
Any settlement dispute will be reviewed based on the applicable published terms and verified transaction records.

8. Player Acknowledgement

By participating in Live Casino games, players acknowledge and agree to the maximum cashout and settlement limits stated in this policy.

Players are encouraged to review these terms before participating in Live Casino games.

Slot Games – Maximum Winning & Settlement Policy

1. Maximum Winning Limit

The maximum recognized winning amount for Slot Games is capped at MYR 500,000 per player account, inclusive of the original deposit, promotional bonuses, and game winnings.

The final eligible cashout amount will be calculated after deducting the original deposit and any promotional bonuses received from the recognized winning amount.

2. Scope of Application

This policy applies to all Slot Games and slot game providers available on the platform.
The maximum winning limit applies to each individual player account, regardless of the number of games played, betting amounts, or gaming sessions.
The maximum recognized amount shall not exceed MYR 500,000 per player account.
The same limit applies whether or not the player has received promotional bonuses.

3. Settlement Calculation

The eligible cashout amount is calculated using the following formula:

Maximum Recognized Amount = The lower of the Final Gaming Balance or MYR 500,000

Eligible Cashout = Maximum Recognized Amount − Original Deposit − Promotional Bonus

If the calculated amount is zero or negative, no cashout will be payable under this policy.

4. Promotional Bonus Deduction

All promotional bonuses credited to the player account will be included in the settlement calculation.
Promotional bonuses will be deducted together with the original deposit when determining the eligible cashout amount.
Receiving a promotional bonus does not increase the MYR 500,000 maximum winning limit.
The deduction applies regardless of the promotional bonus amount or percentage.

5. Excess Winnings

Any gaming balance exceeding MYR 500,000 will not be recognized for the purpose of calculating the eligible cashout amount.
The platform will only process settlements based on the maximum recognized amount after the applicable deductions.
Any excess winnings will not be eligible for payout.

6. Multiple Withdrawals

The MYR 500,000 maximum recognized amount is not a per-withdrawal limit.
Splitting withdrawals into multiple transactions will not increase or reset the applicable limit.
All relevant transactions and previous payouts will be considered during settlement verification to prevent circumvention of this policy.

7. Account Verification & Security Review

All settlement and withdrawal requests are subject to account verification and transaction review.
The platform may review gameplay records, deposit history, promotional bonus claims, wagering activity, withdrawals, and settlement calculations.
Any discrepancies must be resolved before the final settlement is approved.

8. Settlement Calculation Examples

Example 1 – Without Promotional Bonus

Final Gaming Balance: MYR 500,000
Original Deposit: MYR 100,000
Promotional Bonus: MYR 0
Maximum Recognized Amount: MYR 500,000
Eligible Cashout: MYR 400,000

Example 2 – With Promotional Bonus

Final Gaming Balance: MYR 500,000
Original Deposit: MYR 100,000
Promotional Bonus: MYR 300,000
Maximum Recognized Amount: MYR 500,000
Eligible Cashout: MYR 100,000

Example 3 – Exceeding Maximum Limit (Without Promotion)

Final Gaming Balance: MYR 700,000
Original Deposit: MYR 100,000
Promotional Bonus: MYR 0
Maximum Recognized Amount: MYR 500,000
Excess Amount: MYR 200,000
Eligible Cashout: MYR 400,000

Example 4 – Exceeding Maximum Limit (With Promotion)

Final Gaming Balance: MYR 800,000
Original Deposit: MYR 100,000
Promotional Bonus: MYR 300,000
Maximum Recognized Amount: MYR 500,000
Excess Amount: MYR 300,000
Eligible Cashout: MYR 100,000

Example 5 – Below Maximum Limit

Final Gaming Balance: MYR 200,000
Original Deposit: MYR 50,000
Promotional Bonus: MYR 0
Maximum Recognized Amount: MYR 200,000
Eligible Cashout: MYR 150,000

9. Management Rights & Policy Amendments

The platform reserves the right to conduct reasonable verification and settlement reviews to ensure compliance with this policy.
The platform reserves the right to amend or update this policy with appropriate prior notice, subject to applicable laws and regulations.
Any settlement dispute will be reviewed based on the applicable published terms and verified transaction records.

10. Player Acknowledgement

By participating in Slot Games, players acknowledge and agree to the maximum winning and settlement rules stated in this policy.

Players are encouraged to review these terms before participating in Slot Games.

SPRIBE Games – Maximum Winning & Settlement Policy

1. Maximum Winning Limit

The maximum recognized amount for SPRIBE Games is capped at MYR 50,000 per player account, inclusive of the original deposit, promotional bonuses, and game winnings.

The final eligible cashout amount will be calculated after deducting the original deposit and any promotional bonuses received from the recognized amount.

2. Scope of Application

This policy applies to all SPRIBE Games available on the platform, including Aviator and other SPRIBE game titles.
The maximum winning limit applies to each individual player account, regardless of the number of games played, betting amounts, or gaming sessions.
The maximum recognized amount shall not exceed MYR 50,000 per player account.
The same limit applies whether or not the player has received promotional bonuses.
SPRIBE Games are subject to this separate settlement policy rather than the standard Slot Games or Live Casino limits.

3. Settlement Calculation

The eligible cashout amount is calculated using the following formula:

Maximum Recognized Amount = The lower of the Final Gaming Balance or MYR 50,000

Eligible Cashout = Maximum Recognized Amount − Original Deposit − Promotional Bonus

If the calculated amount is zero or negative, no cashout will be payable under this policy.

4. Promotional Bonus Deduction

All promotional bonuses credited to the player account will be included in the settlement calculation.
Promotional bonuses will be deducted together with the original deposit when determining the eligible cashout amount.
Receiving a promotional bonus does not increase the MYR 50,000 maximum winning limit.
The deduction applies regardless of the promotional bonus amount or percentage.

5. Excess Winnings

Any gaming balance exceeding MYR 50,000 will not be recognized for the purpose of calculating the eligible cashout amount.
The platform will only process settlements based on the maximum recognized amount after the applicable deductions.
Any excess winnings will not be eligible for payout.

6. Multiple Withdrawals

The MYR 50,000 maximum recognized amount is not a per-withdrawal limit.
Splitting withdrawals into multiple transactions will not increase or reset the applicable limit.
All relevant transactions and previous payouts will be considered during settlement verification to prevent circumvention of this policy.

7. Account Verification & Security Review

All settlement and withdrawal requests are subject to account verification and transaction review.
The platform may review gameplay records, deposit history, promotional bonus claims, wagering activity, withdrawals, and settlement calculations.
Any discrepancies must be resolved before the final settlement is approved.

8. Settlement Calculation Examples

Example 1 – Without Promotional Bonus

Final Gaming Balance: MYR 50,000
Original Deposit: MYR 10,000
Promotional Bonus: MYR 0
Maximum Recognized Amount: MYR 50,000
Eligible Cashout: MYR 40,000

Example 2 – With Promotional Bonus

Final Gaming Balance: MYR 50,000
Original Deposit: MYR 10,000
Promotional Bonus: MYR 20,000
Maximum Recognized Amount: MYR 50,000
Eligible Cashout: MYR 20,000

Example 3 – Exceeding Maximum Limit (Without Promotion)

Final Gaming Balance: MYR 100,000
Original Deposit: MYR 10,000
Promotional Bonus: MYR 0
Maximum Recognized Amount: MYR 50,000
Excess Amount: MYR 50,000
Eligible Cashout: MYR 40,000

Example 4 – Exceeding Maximum Limit (With Promotion)

Final Gaming Balance: MYR 100,000
Original Deposit: MYR 10,000
Promotional Bonus: MYR 20,000
Maximum Recognized Amount: MYR 50,000
Excess Amount: MYR 50,000
Eligible Cashout: MYR 20,000

Example 5 – Below Maximum Limit

Final Gaming Balance: MYR 30,000
Original Deposit: MYR 5,000
Promotional Bonus: MYR 0
Maximum Recognized Amount: MYR 30,000
Eligible Cashout: MYR 25,000

9. Management Rights & Policy Amendments

The platform reserves the right to conduct reasonable verification and settlement reviews to ensure compliance with this policy.
The platform reserves the right to amend or update this policy with appropriate prior notice, subject to applicable laws and regulations.
Any settlement dispute will be reviewed based on the applicable published terms and verified transaction records.

10. Player Acknowledgement

By participating in SPRIBE Games, players acknowledge and agree to the maximum winning and settlement rules stated in this policy.

Players are encouraged to review these terms before participating in SPRIBE Games.

Anti-Collusion & Artificial Turnover Policy

1. Strict Prohibition

The platform strictly prohibits all forms of collusive betting, coordinated wagering, artificial turnover generation, and any betting activities intended to manipulate wagering volume or exploit the gaming system.

Any player found engaging in such activities will be subject to account suspension, investigation, and applicable enforcement actions.

2. Scope of Application

This policy applies to all games and gaming providers available on the platform, including Live Casino, Slot Games, SPRIBE, Sportsbook, and all other gaming categories.
The policy applies to all player accounts, regardless of whether promotional bonuses, rewards, rebates, or other incentives have been claimed.
All forms of coordinated or artificial betting activities are prohibited, regardless of the amount wagered or the resulting winnings or losses.

3. Prohibited Betting Activities

The following activities are strictly prohibited:

Collusive Betting: Two or more players coordinating their bets to manipulate game outcomes, wagering activity, or financial results.
Opposite Betting: Players deliberately placing opposing bets on the same game or event to minimize risks or artificially generate turnover.
Artificial Turnover: Generating wagering volume through coordinated, repetitive, or non-genuine betting activities.
Coordinated Account Activity: Multiple player accounts working together to manipulate betting records, wagering requirements, or settlement results.
Bonus and Rebate Abuse: Using coordinated betting activities to exploit promotional bonuses, cashback, rebates, commissions, or other platform incentives.
System Manipulation: Any organized betting arrangement intended to exploit game mechanics, settlement procedures, or platform reward systems.

4. Account Freezing & Withdrawal Restrictions

If suspicious betting activities are detected, the platform reserves the right to take the following actions:

Immediately suspend or freeze all player accounts reasonably suspected of involvement.
Temporarily restrict withdrawals and settlement requests during the investigation.
Review the betting activities and transaction records of all accounts potentially involved.
Where violations are confirmed, deny withdrawal requests associated with the prohibited activities and take further action in accordance with applicable laws and regulations.

5. Investigation & Verification

The platform reserves the right to investigate suspected coordinated betting or artificial turnover activities, including reviewing:

Betting history and wagering patterns.
Game rounds, betting amounts, and transaction timestamps.
Account activity and relevant technical records.
Deposit, withdrawal, and promotional bonus records.
Connections and coordinated activities between suspected player accounts.

Players may be required to provide additional information or verification documents during the investigation.

6. Enforcement Actions

Where a violation of this policy has been established, the platform may take the following actions, subject to applicable laws and regulations:

Permanently suspend or terminate the offending player accounts.
Reject withdrawal requests relating to prohibited betting activities.
Void winnings, rewards, rebates, or promotional benefits obtained through such activities.
Apply additional account restrictions where necessary to prevent further violations.

7. Examples of Prohibited Activities

Example 1 – Opposite Betting in Live Casino

Two players coordinate their bets on opposite outcomes, such as Banker and Player in Baccarat, to reduce overall risk while generating wagering turnover.

Result: This is considered prohibited coordinated betting.

Example 2 – Artificial Turnover Without Promotion

Multiple players coordinate their betting activities to generate artificial wagering turnover, even though no promotional bonuses have been claimed.

Result: This is prohibited regardless of promotional participation.

Example 3 – Coordinated Betting Across Multiple Accounts

Several player accounts deliberately coordinate their wagering patterns to manipulate turnover records, wagering requirements, or settlement calculations.

Result: All accounts confirmed to be involved may be subject to enforcement action.

Example 4 – Promotional Bonus or Rebate Abuse

Two or more players coordinate their bets to generate wagering turnover and obtain promotional bonuses, cashback, rebates, or other rewards.

Result: This constitutes prohibited betting activity and promotional abuse.

8. Management Rights & Policy Amendments

The platform reserves the right to conduct reasonable investigations and enforce this policy based on verified evidence.
The platform reserves the right to amend or update this policy with appropriate prior notice, subject to applicable laws and regulations.
Any disputes will be reviewed based on the published terms, verified betting records, and applicable regulations.

9. Player Acknowledgement

By participating in any games offered on the platform, players acknowledge and agree that collusive betting, artificial turnover generation, and coordinated wagering activities are strictly prohibited.

Players found violating this policy may have their accounts frozen or permanently suspended, and withdrawals connected to confirmed violations may be denied, subject to applicable laws and regulations.

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